Orphaned Solar Customer Help
ADT Solar (Sunpro Solar, Sunpro) is one of many installers that has closed nationwide — your solar equipment and its manufacturer warranties are still yours.
Create My Free Solar Home AccountShort answer: ADT Solar closed its doors, and its former customer service lines are no longer answered. But manufacturer warranties on the equipment itself — SolarEdge, Enphase — are issued by the equipment maker, not the installer, and stay valid no matter who installed the system. You can typically file a claim directly with the manufacturer, or through Solar Home's network of verified local pros.
This is a common one — a free Solar Home account helps sort it out, with a verified local pro on call if it needs a hands-on fix.
This is a common one — a free Solar Home account helps sort it out, with a verified local pro on call if it needs a hands-on fix.
This is a common one — a free Solar Home account helps sort it out, with a verified local pro on call if it needs a hands-on fix.
This is a common one — a free Solar Home account helps sort it out, with a verified local pro on call if it needs a hands-on fix.
Every partner in the Solar Home network is verified on license, insurance, territory, and business standing first. Your free account’s calculator handles the price quote and booking — no phone tag required.
Verified Local Pros
Every partner in the Solar Home network passes a license, insurance, territory, and business-standing check before they can respond to a request. No cold-calling contractors, no guessing who is legitimate.
Nothing happens to the panels — they keep producing power. There's just no one left at ADT Solar to answer service calls or honor workmanship guarantees if something needs attention.
Because SolarEdge, Enphase warranties are issued by the manufacturer rather than ADT Solar, they still apply. Pull your equipment serial numbers from the inverter or your paperwork and open a claim with the manufacturer — or let a Solar Home verified local pro handle it for you.
Try the manufacturer's own monitoring app first (SolarEdge, Enphase both offer one, keyed to your equipment's serial number, not the installer's login). If that stalls, a free Solar Home account can help get monitoring reconnected.
