Orphaned Solar Customer Help
Sunworks Residential (Sunworks Inc) is one of many installers that has closed nationwide — your solar equipment and its manufacturer warranties are still yours.
Create My Free Solar Home AccountShort answer: Sunworks Residential has stopped operating and is no longer taking service calls or new customers. But warranty coverage for SolarEdge, Enphase sits with the equipment manufacturer rather than the installer, and that coverage carries on unchanged. You can typically file a claim directly with the manufacturer, or through Solar Home's network of verified local pros.
Solar Home can walk you through this at no cost, and bring in a verified local pro if the fix needs a technician on the roof.
Solar Home can walk you through this at no cost, and bring in a verified local pro if the fix needs a technician on the roof.
Solar Home can walk you through this at no cost, and bring in a verified local pro if the fix needs a technician on the roof.
Solar Home can walk you through this at no cost, and bring in a verified local pro if the fix needs a technician on the roof.
The calculator inside your free Solar Home account gets you a price quote and lets you book an appointment without picking up the phone. Partners are verified on license, insurance, territory, and business standing before they ever reach your account.
Verified Local Pros
Every partner in the Solar Home network passes a license, insurance, territory, and business-standing check before they can respond to a request. No cold-calling contractors, no guessing who is legitimate.
Physically, nothing changes — the panels and inverter keep working. What Sunworks Residential closing removes is customer support: no one to call for a truck roll or a workmanship claim.
Because SolarEdge, Enphase warranties are issued by the manufacturer rather than Sunworks Residential, they still apply. Pull your equipment serial numbers from the inverter or your paperwork and open a claim with the manufacturer — or let a Solar Home verified local pro handle it for you.
If the old monitoring portal is dark, check whether your inverter manufacturer (SolarEdge, Enphase) offers its own free app tied to your equipment's serial number — most do. Solar Home can also help reconnect monitoring as part of a free account.
